Headquartered in Irvine, California, Cofiroute USA is a tolling and express lanes operator specializing in the management, operation and maintenance of express lane systems. With 24 years of expertise in Customer Service Center System Operations and Call Center Services, Cofiroute provides a complete host of services for end-to-end Customer Service Center Operations.
We serve our clients as an operations partner focused on open communications, data-driven decisions, and dedication to a collaborative, transparent, and candid approach to partnering; delivering on our customer’s goals by incorporating operational excellence with solutions designed around proven people, processes and technology. Cofiroute USA is proud of its contribution to the creation of the world’s first fully automated toll facility, Southern California’s 91 Express Lanes, an international model for highly efficient, safe, driver-friendly operations.
Cofiroute USA is backed by the global resources and the experience of its parent company, VINCI, based in Paris, France.
The VINCI Group is a global player in concessions and construction, employing more than 185,000 people in some 100 countries. The company designs, finances, builds, and operates infrastructure and facilities that help improve daily life and mobility for all. Because VINCI believes in all-around performance, above and beyond economic and financial results, it is committed to operating in an environmentally and socially responsible manner.
At a time when road mobility challenges are increasing all over the world, VINCI offers the global vision and capacity to operate as an international leader of motorways, bridges, tunnels and urban roads, providing services for infrastructure operation and toll services. As a global leader in transport and urban development infrastructure, VINCI manages over 4,100 miles of highways and road infrastructure across Europe, North America and the Caribbean, while servicing more than 2.2 million customers a day.